Frequently Asked Questions
Everything you need to know about our fresh brews and delivery.
How do I track my order?
Once your order is dispatched, you will receive an email with a tracking link from our courier partner to follow your beer's journey.
Do you offer international shipping?
Currently, we only ship within the UK to ensure our beer arrives as fresh as possible and to navigate complex alcohol export regulations.
How should I store my Northern Monk beers?
To maintain optimal flavor and freshness, we recommend storing all our beers, especially our IPAs, upright in a cold fridge.
What is your return policy for damaged goods?
If your order arrives damaged, please take a photo and contact our support team within 48 hours. We will arrange a replacement or refund immediately.
Are your beers vegan-friendly?
The majority of our core range is vegan-friendly. However, some limited editions may contain lactose. Please check the specific product description or label for allergen information.
Can I change my delivery address after ordering?
We process orders quickly, but if you contact us within one hour of placing your order, we can usually update the shipping details for you.