Returns & Exchanges
At Northern Monk, we want you to be completely satisfied with your order, which is why we offer a 14-day return window for unopened and undamaged items. Due to the perishable nature of our products, we cannot accept returns on items that have been opened or consumed.
Check Eligibility
Ensure your items are in their original packaging, unopened, and within 14 days of the delivery date.
Contact Support
Email our customer service team with your order number and reason for return to receive a Return Authorization code.
Pack and Ship
Securely package your items to prevent breakage during transit and include your order details inside the box.
Receive Refund
Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing